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Shipping & Delivery Policy – Prince Shoppings

At Prince Shoppings, we are committed to providing a smooth, reliable, and secure shopping experience. Every order is carefully packed and delivered right to your doorstep through our trusted courier partners across India.

Order Processing Time

All orders are processed within 1–2 business days after your payment is confirmed. During peak seasons, festivals, or promotional events, processing may take slightly longer due to high demand, but we’ll always keep you informed via email or SMS.

Estimated Delivery Time

We deliver to most pin codes across India. Estimated delivery time after dispatch:

Metro Cities: 3–5 business days

Other Cities & Towns: 5–7 business days

Remote or Rural Areas: 7–10 business days

Delivery times are approximate and may vary depending on your location, courier efficiency, and local holidays.

Shipping Charges

All orders include a standard shipping charge, which is calculated automatically at checkout based on product weight, size, and destination. There are no hidden fees — all costs are clearly shown before you make your payment.

Order Tracking

Once your order is shipped, you’ll receive a tracking ID via SMS or email. You can track your package in real-time using the tracking link provided or by visiting the courier partner’s website. If you have trouble tracking your order, our support team is happy to help.

Delivery Partners

We work with trusted courier services such as Blue Dart, Delhivery, DTDC, and India Post to ensure your products arrive safely and on time. All kitchenware, plastic, and household items are securely packed to avoid damage during transit.

Delays & Exceptions

While we strive to deliver every order on time, delays may occasionally occur due to weather disruptions, logistics or courier issues, regional restrictions, or high order volume during festive periods. We’ll always keep you informed in case of any delay.

Undelivered Packages

If a package cannot be delivered due to an incorrect address, contact number, or non-availability, it may be returned to us. We will reach out to you to arrange re-shipment. Additional delivery charges may apply.

Customer Support

For any questions or concerns regarding shipping or delivery, please contact us:

Email: info@princeshoppings.com

Phone: +91 6380931827

GST: 29EEVPK7882D1ZM

Support Hours: Monday to Saturday, 10 AM – 6 PM

Our Promise

At Prince Shoppings, customer satisfaction is our top priority. We handle each order with care, partner with reliable courier services, and ensure that your purchase reaches you quickly and safely. Thank you for shopping with Prince Shoppings — your trusted destination for quality kitchen and household essentials.

Returns & Exchanges Policy – Prince Shoppings

At Prince Shoppings, we want you to be completely satisfied with your purchase. Every product is carefully checked before dispatch, but if you receive a damaged, defective, or incorrect item, we are here to help you with an easy return or exchange process.

Eligibility for returns and exchanges

Returns or exchanges are accepted only if you received a damaged or defective product, you received the wrong item or color, or the product is unused, in its original packaging, and has all tags intact. Return requests must be made within 7 days of receiving your order. Certain items such as personal care products, used kitchenware, or customized items are not eligible for return or exchange for hygiene and safety reasons.

Return process

To initiate a return, contact our support team by email at info@princeshoppings.com or call +91 6380931827 with your order details, photos of the product, and reason for return. Once approved, our team will arrange for pickup or guide you on how to send the product back. After we receive and inspect the returned product, we will notify you about the approval or rejection of your return.

Refunds

If your return is approved, a refund will be processed to your original payment method within 5–7 business days. Shipping charges are non-refundable. If you paid using Cash on Delivery (COD), you will be asked to provide your bank account details for the refund transfer.

Exchanges

If you wish to exchange an item for a different size, color, or product, please inform our support team. Exchanges are subject to product availability. If the item is unavailable, a refund will be issued instead.

Damaged or incorrect items

If your product arrives damaged or incorrect, please contact us within 48 hours of delivery with photos or videos showing the issue. We will replace the item or process a refund after verification.

Cancellations

Orders can be canceled within 6 hours of purchase. Once shipped, cancellations are not possible.

Contact us

For any return, exchange, or refund-related queries, please contact info@princeshoppings.com or call +91 6380931827 between Monday and Saturday, 10 AM to 6 PM.

GST: 29EEVPK7882D1ZM

Our promise

At Prince Shoppings, your satisfaction is our priority. We aim to make every shopping experience easy and trustworthy by handling every return or exchange with care and transparency.